Posts tagged comcast launches usage tool
So way back in October of 2008, Comcast announced a cap on it’s “unlimited” access of 250GB a month. Now the complaint was, there isn’t any way of tracking this straight out of the box. So many customers went into a frantic rage about there being a cap on “unlimited” internet and there wasn’t anyway to tell if they were going to be charged or not. Comcast assured customers that this cap was well above the average user and most users will never even come close.
Well as of Today, there is. Comcast sent there customers an email with the title “Usage Meter: Pilot Launch”. The basic idea is that it isn’t software that you install on your PC or Mac, but a simple space on your account page that when you log-in, you can access this information under the User and Settings tab. They will even go back and show you over the past three months what you have done, so that you get a basic idea of what you are using. Here is the email:
An important message from Comcast Dear Comcast High-Speed Internet Customer, We are pleased to announce the pilot launch of the Comcast Usage Meter in your area. This new feature is available to Comcast High-Speed Internet customers and provides an easy way to check total monthly household high-speed Internet data usage at any time. Monthly data usage is the amount of data, such as images, movies, photos, videos, and other files that customers send, receive, download or upload each month. Comcast measures total data usage and does not monitor specific customer activities to determine data usage. The current data usage allowance for the Comcast High-Speed Internet service is 250GB per month. This means that the vast majority of our customers – around 99% currently – will not come close to using 250GB of data in a month, and do not need to check the usage meter. To view your current data usage, please visit http://customer.comcast.com and sign in to customerCentral (as shown at http://media2.comcast.net/anon.comcastonline2/support/Outbound_email/usage/cCentral-Login2.jpg). After signing in, click on the "User & Settings" tab and click again on "View details" under "My devices". The usage meter shows the current calendar month's data usage for your account starting on the 1st of the month. Over time, you will be able to see the previous three months' data usage as shown in the sample image at http://media2.comcast.net/anon.comcastonline2/support/Outbound_email/usage/Usage-Meter.jpg. The usage meter is only available to Primary user accounts and Unrestricted Secondary user accounts with billing access. If you would like to learn more about the usage meter and how it works, please visit http://networkmanagement.comcast.net/datausagemeter.htm for more information. Please visit our customer support forums at http://forums.comcast.net if you would like to ask us more questions or post comments. You can also visit http://www.comcastsupport.com/chat to chat with a customer service representative, or call 1-800-COMCAST for assistance. Thank you for choosing Comcast!
So this to me is good way for me to see what it is that I am using. Now from what I can tell, they don’t give you a full detailed break down of your internet traffic, like cell companies do of your calls, but it does give you a graph to see how much traffic you are using month to month. So I was a little intrigued to see what mine is, as I do a lot of YouTube HD, Vimeo HD, Hulu HD (when available) and also Netflix over the XBOX 360, as well as gaming on the XBOX. I was actually kind of worried, because I don’t have cable and watch all of my favorite shows, like 24, over the internet and also watch A LOT of Revision3 shows via Boxee or iTunes. I even have my own podcast that I put up on YouTube as well. So I considered myself an high-usage user to watch all of my video content via the web.
I was pleasantly surprised, that I really don’t even come close (as previously assured by comcast) . Let me show you my screen after I logged in:
Now in January, apparently I went a little crazy and used 61GB, but February I went back down to 49 and for March, I am trending downward. I think I really need to start downloading my content in a FULL HD quality when I can, instead of streaming it, and try to see if that will make a budge on the meter. With this tool, I will continue to see how I trend, but thanks Comcast for coming up with this tool fashionably late. We shall see how it goes from here!